Mark is a straight-talking, honest and genuine professional person with integrity. A very approachable and nice human being. At all times he operated on our behalf and never tried to influence us in any one direction. Everything was discussed fully and we knew exactly what was happening. The estimate he put on our apartment was realistic and proved accurate in the sale. We’ve bought and sold seven properties in Australia and this has been the best experience of them all.

I recently bought a property from Mark Jones at Trow Jones on behalf of my developer clients in Bronte. His communication was exceptional, and was a real pleasure to work with. He worked in the best interests of his clients and had a great balance of being able to cater to the complexities that the site presented whilst still getting all the right terms for his client. Looking forward to working with him again.

I highly recommend Mark Jones from ‘Trow Jones’. Mark is big on strategy and offered a fresh, genuine and transparent approach, different to many agents in the eastern suburbs of Sydney. Mark went above and beyond expectations in all aspects of the sales process, ensuring that all opportunities were covered and pursued buyers (conglomerate sale to a local private school) that we would not have otherwise considered. We could not have asked any more from him

It was clear from Mark’s hard work and very personal service that he really had our family’s best interests at heart. We’re delighted with the result Mark achieved for us. The price we got was within his original appraisal range, despite the market cooling. Mark has a unique combination of financial astuteness, genuine honesty and attention to detail that is very rare in real estate in our experience. We can’t say enough positive things about the process we went through with Mark - he is a gem. We’ll definitely turn to him whenever we’re buying or selling properties in the future

Selling my family home after 35 years was a very emotional experience and Mark Jones was patient, helpful and supportive throughout. I sold “off-market” and Mark understood how to match my property with the right buyers – keeping the fuss and expense of selling to a minimum. He kept me informed all the way, managing the somewhat complex nature of my unique settlement terms clearly and honestly. I remain grateful to him.

I have previously bought and sold multiple properties but have never been impressed enough to write a review or recommend the agents I used. However, I have no hesitation recommending Mark Jones from Trow Jones. He delivered exactly what he promised to do and helped me to sell with minimal effort, stress, and cost through a bespoke approach catering to my exact needs. I’m very grateful to the people who recommended Mark. His transparent way is hopefully the future, but seems is currently not common practice in Sydney real estate. Mark’s strategy and process was seamless and stress-free. He was very professional, with regular communication and trustworthy guidance. In my case, he went above and beyond to accommodate all my requirements. Selling with Mark means no inflated expectations, no unnecessary deviations from the original plan, no pressure to sell at a low price but great results. Many thanks, Mark and the Trow Jones team.

We were very happy with the personal service that Mark and his team provided for us for the sale of our property. Mark communicated with us at every step of the sales process to provide guidance and trusted advice. He is responsive and proactive and tailors his strategy to the context of the market and your individual situation. He also has a great network and referred us to some very reliable services before and throughout the sale process (ie: property manager, solicitor, etc). We highly recommend Trow Jones, they secured a great result for us and they did it quickly and smoothly - thanks again, Mark & team!

Mark Jones sold our house in Bronte discreetly off-market for the price we wanted after just three inspections with a vetted group of serious buyers. We gave Mark strict parameters of what we needed: to know a realistic price and a realistic time frame so we could look for our next property with confidence and sell without disrupting our busy lives. Mark was very strong on strategy and able to execute what we needed. No inflated expectations, no pressure, but a lot of well thought through advice and hard work. He had a few tricky issues to navigate: our immediate next-door neighbours on a bigger block were in the middle of a sales campaign, the ever-expanding lockdown, our previous terrible experience selling at auction, and co-ordinating a hectic family of 5 plus a puppy to exit the house for long enough to show it properly. He managed it all with grace and personal attention to detail. Mark was very professional and a delight to deal with. We highly recommend him.

Mark Jones achieved a price for our house we’re thrilled with - you want this guy on your side when you’re selling. He’s genuine, exceptionally hard-working, knowledgeable and an expert negotiator

Mark has been instrumental in securing my new home. He offered honest and trustworthy advice and was extremely knowledgeable about opportunities to capitalise on my property in the future.

Fantastic and professional service. We found Mark to be very responsive and trustworthy.

Thank you to Mark for your professionalism and know-how in selling our home. I've been disappointed by big brand agencies in the past (RW!!). Mark provides an individualised service. Highly recommend!

This is the 2nd time I've used Mark to sell one of my properties and he delivered again. We went into lockdown halfway through the sales campaign but it didn't stop Mark. He was extremely persistent and communicated clearly and regularly throughout the COVID crisis. I have no hesitation in recommending Trow Jones. Mark never gave up and helped me to achieve a great result in very uncertain times.

A friend recommended Mark from Trow Jones when we sold our investment property. Mark suggested to go off-market first and if we couldn't get the price we wanted, then we could go for an on-market sale. It was such bliss to work with him. Selling this property was a challenge with a group of student tenants (a little bit messy). I don’t think we could have achieved a better result. Mark went above and beyond what was required, keeping all parties informed and happy. I highly recommend Trow Jones.

We have had significant experience with real estate agents. Mark Jones, principal of the Trow Jones Agency, is one of very few straightforward, honest and reliable people we have encountered. Our purchase of the property his agency offered was harmonious, cooperative, even enjoyable. Mark is a very pleasant person with whom to deal. He relayed our questions promptly and accurately to the vendor and responded equally promptly and accurately. We commend Mark Jones and the Trow Jones agency to you

Mark was conversant with the market and guided us in the right direction. He was always ready to discuss any concerns we had regarding our sale, was always punctual, and always kept us up-to-date during the campaign, unlike other agents we had previously dealt with. We have no hesitation in highly recommending him to any sellers looking for an ethical, honest agent to look after them.

We couldn't recommend Mark more highly. He was upfront and honest about prospects and appraisal with none of the usual eastern suburbs estate agent game playing. Mark was in constant contact with regular updates and was very responsive to our queries. He achieved a result well beyond our expectations, within 8 days. Critically, he set expectations with prospects early so that he only got real potential buyers through the door. He goes above and beyond - including exchanging contracts at 11pm!

I engaged Mark Jones from Trow Jones to sell my house in Bronte, after a frustrating experience with a well-established local agent, who managed my price expectations down to below what I’d paid for the property three years prior and convinced me to pay top dollar for advertising, complete a long list of ‘improvements’ and take the property to auction. When the three ‘very interested’ buyers didn’t register at the auction, I realised I may have misplaced my trust. From the outset, Mark’s approach was quite different. The only promise he made was that he would work hard, consistently, honestly and collaboratively with me. Which is exactly what happened. My property was quite niche and Mark advised it could take time to find the right buyer at the price I needed. Due to a combination of bush fires and Covid, it did take some time. Over that period, I got to know Mark and see how much integrity he brought to the sales process. I’ve bought and sold homes and investment properties before and experienced all the ‘little tricks’ many agents use - such as overvaluing your property in order to get your business and then advertising your property for sale at a far lower price. Mark was honest and upfront about everything. He worked and negotiated hard on my behalf. I don’t know of another agent in the Eastern Suburbs that would have shown the tenacity and patience that Mark did; he never pressured me to take a lower offer or drop the price and took my personal values into account when promoting the property and negotiating with buyers. Throughout the process, Mark communicated with me consistently, consulted me on strategy and went out of his way including working viewings around my Airbnb bookings and doing inspections when buyers wanted them. My experience was so overwhelmingly positive that I recommend Trow Jones 100%, and will be using Mark whenever I sell again. His collaborative, honest and genuine approach, coupled with a healthy dose of emotional intelligence and well-honed negotiation skills set him head and shoulders above others and should be an example to the industry.

We tasked Mark with selling our investment property recently and couldn't be more impressed with the service we received and the end result. Our property wasn't the easiest sale due to some messy and difficult tenants however Mark managed the entire process with aplomb, keeping all parties regularly informed. Mark suggested an off-market approach to our sale and we honestly believe that we would have struggled to achieve more on the open market especially considering the savings we made on marketing fees and with his very fair fee structure. Trow Jones really are a breath of fresh air in an industry where you can't always trust who you are working with. We are now working with Trow Jones to sell another property and would highly recommend their services to anyone.

Mark proved to be very professional and competent in every respect. Highly recommended.

Having bought and sold properties in Bronte a few times over the years, I was aware of the stresses that typically come along during the process.  This time around, I really wanted to avoid those stresses as much as I could - the frenzy, the marketing campaign, the constant intrusion and random open homes, the non vetting of potential buyers.  This time around, with Mark Jones in charge of my sale, those stresses were taken away.  His personal approach meant little disruption to my daily routine. The sale was tailored entirely to my needs - off market, with discretion and little disruption whilst achieving the right price.  I only had to deal with one person - Mark - who was professional, respectful and engaging at all times. If you’re thinking of selling and want to avoid the stressful frenzy, go with Mark. He achieved a result that I couldn’t have achieved with other agents.

Mark strikes a rare balance of being a tough negotiator yet open and honest. I think it helped that he has a background in finance as he backed up his pricing with thorough research and knowledge of the market. He was always quick to answer my many questions - 7 days a week. He didn’t play games and he didn’t move his original price guide. Mark helped make the buying process relatively stress free for me. I’ll definitely use him to sell when the time comes.

If you're considering selling your property, I absolutely recommend Trow Jones. Mark sold my home in Bronte and exceeded my price expectation in a tough market. He also promised to save me time, money and stress, which he 100% delivered on.

Mark achieved nearly $200k more for us than our neighbours who sold their mirror image property a few months earlier. We think this was down to Mark taking the time needed to get the best price and the 1:1 attention he gave to the potential buyers. He never pressured us to take earlier, lower offers. His communication was great - we were given a full debrief after every viewing and knew we were getting honest feedback. Mark didn’t play any games around pricing, he was straight with us, straight with the buyers and we sold within his original price guide. We will definitely use Mark to sell our future properties.